ID: #23V744000
MFR: General Motors, LLC
SYSTEM_COMPONENT
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
EVENT_SUMMARY
Your vehicle's instrument panel display might show a blank screen at startup or while driving due to a software issue in the Virtual Cockpit Unit Module.
RISK_ASSESSMENT
A blank instrument panel can make it hard to see important information like your speed and warning lights, which could increase the risk of a crash.
RESOLUTION_PROTOCOL
A dealership will update the VCU software for free, either in-person or through an over-the-air update, and you'll receive a letter with more information on December 4, 2023.