Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Manufacturer
General Motors, LLC
What Happened
Your vehicle's instrument panel display might show a blank screen at startup or while driving due to a software issue in the Virtual Cockpit Unit Module.
Risk if Unfixed
A blank instrument panel can make it hard to see important information like your speed and warning lights, which could increase the risk of a crash.
Free Fix
A dealership will update the VCU software for free, either in-person or through an over-the-air update, and you'll receive a letter with more information on December 4, 2023.
Show original NHTSA language
Original — What Happened
General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
Original — Risk if Unfixed
A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.
Original — Remedy
The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →