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Campaign 21V058000

Moderate Plain English
ID: #21V058000 MFR: Mercedes-Benz USA, LLC

What This Recall Means

Component

ELECTRICAL SYSTEM:SOFTWARE

What Happened
The eCall system in your vehicle relies on a communication module to send your location to emergency responders in case of a crash. In some 2016-2021 Mercedes-Benz models, this module might not send the correct location.
Risk if Unfixed
If the eCall system fails to send your location, emergency responders might be sent to the wrong place, which could delay help and increase the risk of injury if you're involved in a crash.

How to Get This Fixed

Free Fix
Your Mercedes-Benz dealer will update the communication module software, either at the dealership or through a free software update sent directly to your vehicle. This is a free repair, so you should schedule it as soon as you get the recall notice.

Affected Vehicles

Is YOUR vehicle affected?

This page lists the models and model years named in NHTSA campaign #21V058000. Matching a model and year on this list does not prove an individual vehicle is affected — some vehicles in an affected model year are never part of the recall population. The authoritative way to know is a VIN check against NHTSA's own records.