ID: #21V027000
MFR: Volkswagen Group of America, Inc.
SYSTEM_COMPONENT
STEERING:CRITICAL FASTENERS
EVENT_SUMMARY
A critical component in your vehicle's steering system, the belt pulley, may not be working properly due to a production deviation, which can cause the circlip to get stuck.
RISK_ASSESSMENT
If the circlip detaches, it could get caught on other parts and cause the steering to lock, which can increase the risk of a crash.
RESOLUTION_PROTOCOL
Audi will notify you and replace your steering rack free of charge, so you don't need to do anything except wait for their notification and schedule a free repair at a dealership.