ID: #20V505000
MFR: Volkswagen Group of America, Inc.
SYSTEM_COMPONENT
SEATS
EVENT_SUMMARY
Your vehicle may have a problem with the front seat frame and backrest adjuster, which could be loose because of improper welding.
RISK_ASSESSMENT
If you're in a rear-end crash, the backrest could break, which might reduce the protection of the airbags and increase the risk of injury to you and your passengers.
RESOLUTION_PROTOCOL
Volkswagen will contact you and fix your seat for free. A dealer will inspect your seat and replace the seatback frame if it's not properly welded, all at no cost to you.