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CAMPAIGN_20V099000

CRITICAL_RISK Simplified FILED: 2020-02-21
ID: #20V099000 MFR: Ford Motor Company
SYSTEM_COMPONENT

POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

EVENT_SUMMARY
Your Ford F-550, E-350, or E-450 might have a problem with the rear axle differential fluid level. This fluid helps keep your vehicle's rear axle running smoothly.
RISK_ASSESSMENT
If the rear axle fluid level is too low, the rear axle could fail, causing your driveshaft to break. This could make your vehicle lose power, and if you're not in park, it could move unexpectedly, increasing the risk of a crash or injury.
RESOLUTION_PROTOCOL
Ford will fix this for you free of charge. They'll check the rear axle differential fluid level, add it if it's low, or replace the rear axle if it's damaged. Just schedule an appointment with your local dealership.

AFFECTED_VEHICLE_LOG