ID: #19V072000
MFR: Mazda North American Operations
SYSTEM_COMPONENT
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
EVENT_SUMMARY
Your vehicle's transmission control module (TCM) has incorrect programming, which could cause it to unexpectedly downshift and slow down suddenly.
RISK_ASSESSMENT
If this happens, you might lose control of your vehicle, which could lead to a crash.
RESOLUTION_PROTOCOL
Mazda will fix the issue for free by reprogramming the TCM with updated software. They'll notify you and schedule a visit to their dealership.