ID: #16V698000
MFR: Ford Motor Company
SYSTEM_COMPONENT
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
EVENT_SUMMARY
Your vehicle's hatchback may unlatch when you press the interior latch release button only once, instead of the usual two times.
RISK_ASSESSMENT
If the hatchback unlatches accidentally, it could put your backseat passengers at risk of injury if they're not properly secured.
RESOLUTION_PROTOCOL
Ford will reprogram the software in your vehicle's Body Control Module for free, and you can schedule an appointment at a dealership to have this done by contacting them at 1-866-436-7332, recall number 16C13.