ID: #16V495000
MFR: Chrysler (FCA US LLC)
SYSTEM_COMPONENT
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
EVENT_SUMMARY
Your vehicle's transfer case, which helps power all four wheels when driving in four-wheel drive, might have a problem with its main output shaft. This shaft connects the transfer case to the transmission and driveshaft.
RISK_ASSESSMENT
If the main output shaft breaks, your vehicle could lose power and stall while driving, which could cause a crash. You might also have trouble putting the vehicle in PARK, which could lead to the vehicle rolling away.
RESOLUTION_PROTOCOL
Chrysler will fix your vehicle for free by replacing the transfer case. A dealership will do the repair at no cost to you.