ID: #12V504000
MFR: BMW of North America, LLC
SYSTEM_COMPONENT
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
EVENT_SUMMARY
Your BMW 7-Series was made between August 2004 and September 2007. The software controlling the doors might think they're closed, but they might not be.
RISK_ASSESSMENT
If your door is not properly closed, it could open unexpectedly due to road conditions or passenger contact. This could lead to an occupant being thrown out of the vehicle or increased risk of injury in a crash.
RESOLUTION_PROTOCOL
BMW will fix the issue by updating the software for free at a dealership. They'll contact you to schedule an appointment, but you can also reach out to them at 1-800-525-7417 or email them at CustomerRelations@bmwusa.com to get started.