ID: #12V190000
MFR: FORD MOTOR COMPANY
SYSTEM_COMPONENT
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
EVENT_SUMMARY
Your vehicle's transmission control module (TCM) may not have been calibrated correctly for the reverse gear position, which can cause problems when shifting into reverse.
RISK_ASSESSMENT
If this isn't fixed, your transmission may not shift into reverse, or the 'R' gear indicator on your dashboard may not light up. This can increase the risk of a crash or someone being hit by your vehicle.
RESOLUTION_PROTOCOL
You'll receive a free inspection and replacement of the transmission range sensor (TRS) at a dealership, which will ensure your transmission shifts correctly into reverse.