Component
POWER TRAIN:AUTOMATIC TRANSMISSION
Manufacturer
Ford Motor Company
What Happened
Your vehicle's automatic transmission might unexpectedly shift to first gear, which can cause it to slow down suddenly.
Risk if Unfixed
If this happens, you might lose control of your vehicle, and the rear tires could lock up, increasing the risk of a crash.
Free Fix
We'll notify you, and our dealership will update the transmission software for free, so you can drive with peace of mind.
Show original NHTSA language
Original — What Happened
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford F-150 trucks, 2012 Ford Expedition, Lincoln Navigator, and Ford Mustang vehicles. The affected vehicles are equipped with an automatic transmission that may unexpectedly downshift to first gear, regardless of vehicle speed.
Original — Risk if Unfixed
An unexpected downshift into first gear can cause the vehicle to slow down suddenly without warning and the rear tires may slide or lock, increasing the risk of a crash.
Original — Remedy
Ford will notify owners, and dealers will reprogram the powertrain control module with updated software, free of charge. The recall began on September 19, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S19.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →