ID: #06V069000
MFR: FORD MOTOR COMPANY
Component
STRUCTURE:BODY:HATCHBACK/LIFTGATE
What Happened
The power liftgate motor in your van is the part that helps open and close the liftgate. In certain models, this motor can stop working unexpectedly while the liftgate is open.
Risk if Unfixed
If the liftgate motor fails, the liftgate can drop suddenly without warning, potentially hitting anyone standing beneath it and causing injury.
Free Fix
Your Ford dealer will update the liftgate module's software to prevent a sudden drop, and this service is free of charge. You should schedule the update as soon as you receive the recall notice.