ID: #02V273000
MFR: GENERAL MOTORS CORP.
SYSTEM_COMPONENT
STRUCTURE:BODY
EVENT_SUMMARY
CERTAIN SPORT UTILITY VEHICLES ARE MISSING WELDS ON THE REAR FLOOR PLAN.
RISK_ASSESSMENT
IN A CRASH, MISSING WELDS COULD DEGRADE PERFORMANCE OF THE THIRD ROW SEAT AND SAFETY BELT ANCHORAGE AND OCCUPANTS COULD RECEIVE GREATER INJURIES.
RESOLUTION_PROTOCOL
DEALERS WILL INSPECT THE VEHICLE FOR MISSING WELDS. IF MISSING WELDS ARE FOUND, GM WILL EXCHANGE THE VEHICLE FOR AN EQUIVALENT VEHICLE OR PROVIDE A REFUND OF THE PURCHASE PRICE. OWNER NOTIFICATION BEGAN OCTOBER 4, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020 OR GMC AT 1-800-462-8782.