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2003 RAM 3500 VISIBILITY Recalls

1 recall Highest severity: Moderate

All recalls are free to repair at your local dealership. Contact your dealer to schedule service for VISIBILITY issues.

← View all 2003 RAM 3500 recalls

VISIBILITY Safety Recalls

Moderate #07E104000 Plain English
Component

VISIBILITY:GLASS, SIDE/REAR

Manufacturer
SAFELITE FULFILLMENT, INC.
What Happened
The side and rear glass in your vehicle is made by Hangzhou Safety Glass Ltd and supplied by Auto Temp Inc. This glass may not break into small, safe pieces when it's damaged, as expected, and doesn't meet safety standards.
Risk if Unfixed
If your vehicle is in a crash, the glass could shatter into sharp pieces, putting you at risk of serious injury.
Free Fix
Your dealer will replace the glass with a safer one free of charge. You should contact your dealer to confirm repair availability and schedule the repair.
Show original NHTSA language
Original — What Happened
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
Original — Risk if Unfixed
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
Original — Remedy
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →

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Frequently Asked Questions

Is the 2003 RAM 3500 safe to drive?

This model year has 1 recorded safety recall. Model-level listings do not establish VIN-specific open recalls or whether this vehicle is safe to drive. Check your VIN and contact the manufacturer for recall instructions.

What is the VISIBILITY:GLASS, SIDE/REAR recall for the 2003 RAM 3500? (Campaign #07E104000)

The side and rear glass in your vehicle is made by Hangzhou Safety Glass Ltd and supplied by Auto Temp Inc. This glass may not break into small, safe pieces when it's damaged, as expected, and doesn't meet safety standards. If your vehicle is in a crash, the glass could shatter into sharp pieces, putting you at risk of serious injury. Your dealer will replace the glass with a safer one free of charge. You should contact your dealer to confirm repair availability and schedule the repair.