Component
ELECTRICAL SYSTEM:WIRING
Manufacturer
Chrysler (FCA US LLC)
What Happened
The wiring in your vehicle is like the nervous system, carrying signals to and from the engine and other parts. In some 2014-2019 models, there's a risk of a short circuit in this wiring, which could prevent your cruise control from turning off.
Risk if Unfixed
If this happens, your cruise control could keep your vehicle moving at the same speed or even make it accelerate, even if you try to turn it off or press the brake pedal. This increases the risk of a crash.
Free Fix
Your dealer will update the software in your vehicle's engine or powertrain control module, which will fix this issue and ensure your cruise control works as it should. This repair is free, and you should schedule it as soon as possible. In the meantime, if you're using cruise control and it won't turn off, press the brake firmly and shift to neutral, then park the vehicle once it stops.
Show original NHTSA language
Original — What Happened
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Original — Risk if Unfixed
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Original — Remedy
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →