Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Manufacturer
Porsche Cars North America, Inc.
What Happened
Your vehicle's instrument cluster may not warn you when the brake pads are worn out, which can lead to a serious safety issue.
Risk if Unfixed
If the brake pads are worn out, your vehicle may not brake as expected, increasing the risk of a crash.
Free Fix
Porsche will reprogram your instrument cluster for free, and you'll be notified when it's time to have it done. Contact Porsche at 1-800-767-7243 or check with a dealership for more information.
Show original NHTSA language
Original — What Happened
Porsche Cars North America, Inc. (Porsche) is recalling certain 2017 Panamera 4, Panamera Turbo, Panamera Turbo Executive, 2017-2018 Panamera, Panamera 4S Executive, Panamera 4S, 2018 Panamera Turbo S Hybrid, Panamera 4 Hybrid Sport Turismo, Panamera 4 Sport Turismo, Panamera Turbo S Hybrid Sport Turismo, Panamera 4 Hybrid, Panamera 4 Executive, 2019 Cayenne Hybrid, 2019-2020 Cayenne, Cayenne S, Cayenne Turbo, 2020 Cayenne Coupe, Cayenne Turbo Coupe, and Cayenne S Coupe vehicles. The instrument cluster may not provide a visual warning when the brake pads are worn out. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light vehicle brake systems."
Original — Risk if Unfixed
If the driver is not alerted when brake pads are worn out, the vehicle may not respond as expected when braking, increasing the risk of crash.
Original — Remedy
Porsche will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall is began December 13, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKB8. Note: This recall supersedes recall 19V115 and includes vehicles that were previously remedied under that campaign.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →