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2014 MAZDA CX-5 VISIBILITY Recalls

1 recall Highest severity: Moderate

All recalls are free to repair at your local dealership. Contact your dealer to schedule service for VISIBILITY issues.

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VISIBILITY Safety Recalls

Moderate #16E002000 NHTSA Official Language
Component

VISIBILITY:WINDSHIELD

Manufacturer
PILKINGTON NORTH AMERICA, INC.
What Happened
Pilkington North America, Inc. (Pilkington) is recalling certain replacement windshields, model FW04026 GTY, manufactured November 23, 2015, to December 16, 2015 for use in Mazda CX-5 vehicles that are equipped with the Smart City Brake Support system. The affected windshields have a bracket mounted on the inside to hold a laser sensor or LIDAR device for the Smart City Brake Support system. These brackets were improperly affixed with only tape instead of tape and urethane and therefore may loosen.
Risk if Unfixed
If the bracket loosens or detaches from the windshield, the safety features of the Smart City Brake Support system may be disabled and therefore increase the risk of a crash.
Free Fix
Pilkington will contact the wholesalers and retailers that purchased the windshields to try to identify the affected customers. The affected windshields will be replaced, free of charge. This recall began on February 15, 2016. Owners may contact Pilkington at 1-844-278-7230.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →

Other MAZDA CX-5 2014 Recalls

Other MAZDA CX-5 Years

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Frequently Asked Questions

Is the 2014 MAZDA CX-5 safe to drive?

This model year has 1 recorded safety recall. Model-level listings do not establish VIN-specific open recalls or whether this vehicle is safe to drive. Check your VIN and contact the manufacturer for recall instructions.

What is the VISIBILITY:WINDSHIELD recall for the 2014 MAZDA CX-5? (Campaign #16E002000)

Pilkington North America, Inc. (Pilkington) is recalling certain replacement windshields, model FW04026 GTY, manufactured November 23, 2015, to December 16, 2015 for use in Mazda CX-5 vehicles that are equipped with the Smart City Brake Support system. The affected windshields have a bracket mounted on the inside to hold a laser sensor or LIDAR device for the Smart City Brake Support system. These brackets were improperly affixed with only tape instead of tape and urethane and therefore may loosen. If the bracket loosens or detaches from the windshield, the safety features of the Smart City Brake Support system may be disabled and therefore increase the risk of a crash. Pilkington will contact the wholesalers and retailers that purchased the windshields to try to identify the affected customers. The affected windshields will be replaced, free of charge. This recall began on February 15, 2016. Owners may contact Pilkington at 1-844-278-7230.