Component
BACK OVER PREVENTION:SOFTWARE
Manufacturer
Chrysler (FCA US, LLC)
What Happened
Your vehicle has a software issue in the rearview camera module that might cause the camera image to not display. This is a safety standard issue that needs to be addressed.
Risk if Unfixed
If the rearview camera image doesn't display, you may not see what's behind your vehicle, which can increase your risk of a crash.
Free Fix
Dealers will update the rearview camera module software for free. They'll take care of it for you, and you won't have to pay a thing.
Show original NHTSA language
Original — What Happened
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wagoneer, Grand Wagoneer, Grand Cherokee, and Grand Cherokee L vehicles. Incorrect software in the rearview camera module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Original — Risk if Unfixed
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Original — Remedy
Dealers will update the rearview camera module software, free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is D5B.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →