Component
ELECTRICAL SYSTEM:SOFTWARE
Manufacturer
General Motors LLC
What Happened
The radio in your vehicle may not work properly, causing you to miss important alerts, such as the door being open or a seat belt not buckled.
Risk if Unfixed
If your radio fails, you may not hear important warnings, which could lead to a vehicle rollaway or increased risk of injury in a crash.
Free Fix
GM will update the radio software for free, and you can contact GM's customer service at 1-800-222-1020 (Chevrolet) or 1-800-462-8782 (GMC) to schedule an appointment at your local dealership.
Show original NHTSA language
Original — What Happened
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado and GMC Sierra, and 2015 Chevrolet Tahoe and Suburban vehicles equipped with a base radio and an internal amplifier. The radios in the affected vehicles may become inoperative, and as a result, there would be no audible chime to notify the driver if the door is opened with the key in the ignition or no audible seat belt warning indicating the seat belts were not buckled. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 114, "Theft Protection and Rollaway Prevention," and 208, "Occupant Crash Protection."
Original — Risk if Unfixed
Without an audible indicator, the driver may not be aware that the driver's door is open while the key is in the ignition, increasing the risk of a vehicle rollaway. Additionally, there would be no reminder that the driver's or front seat passenger's seat belt is not buckled, which could increase the risk of injury in a crash.
Original — Remedy
GM will notify owners, and dealers will update the radio software, free of charge. The recall began on July 2, 2014. Chevrolet owners may contact GM's customer service at 1-800-222-1020. GMC owners may contact GM's customer service at 1-800-462-8782. GM's number for this recall is 14315.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →