ID: #14V301000
MFR: General Motors LLC
SYSTEM_COMPONENT
ELECTRICAL SYSTEM:SOFTWARE
EVENT_SUMMARY
The radio in your vehicle may not work properly, causing you to miss important alerts, such as the door being open or a seat belt not buckled.
RISK_ASSESSMENT
If your radio fails, you may not hear important warnings, which could lead to a vehicle rollaway or increased risk of injury in a crash.
RESOLUTION_PROTOCOL
GM will update the radio software for free, and you can contact GM's customer service at 1-800-222-1020 (Chevrolet) or 1-800-462-8782 (GMC) to schedule an appointment at your local dealership.