Component
VISIBILITY:WINDSHIELD
Manufacturer
FORD MOTOR COMPANY
What Happened
Your vehicle's windshield may have a problem that could cause noise, water leaks, and squeaks/rattles while driving.
Risk if Unfixed
If this issue isn't fixed, you may be at risk of losing your windshield in a crash, which could compromise your safety.
Free Fix
The dealership will replace your windshield at no cost to you. You should schedule a service appointment as soon as possible and let them know if you don't receive the repair within a reasonable time.
Show original NHTSA language
Original — What Happened
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 212, "WINDSHIELD MOUNTING." THE WINDSHIELDS MAY POTENTIALLY EXHIBIT INCREASED WIND NOISE, WATER LEAKAGE, AND SQUEAKS AND RATTLES.
Original — Risk if Unfixed
POTENTIAL LOSS OF WINDSHIELD RETENTION MAY ALSO REDUCE OCCUPANT PROTECTION IN THE EVENT OF A CRASH.
Original — Remedy
DEALERS WILL REPLACE THESE WINDSHIELDS. OWNER NOTIFICATION BEGAN ON MARCH 31, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD/MERCURY AT 1-800-392-3673.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →