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2016 BUICK Encore

2 recalls Most severe issue: High Priority

All recalls are free to repair at your local dealership. Contact your dealer to schedule service.

Known Safety Recalls

High Priority #17V437000 Plain English
Component

AIR BAGS:FRONTAL

Manufacturer
General Motors LLC
What Happened
The air bag sensing and diagnostic module in your vehicle helps determine if the front air bags should deploy in a crash. In certain models from 2014-2017, this module might not have received a full software update, which could cause the air bags to fail to deploy in a crash.
Risk if Unfixed
If the air bags or seat belt pretensioners don't deploy when they should, you and your front passenger could be at risk of serious injury in a collision.
Free Fix
Your dealer will update the software in your air bag sensing and diagnostic module, and if you've had a previous air bag deployment, they'll replace the module entirely – all free of charge. You should schedule the repair as soon as you receive the recall notice.
Show original NHTSA language
Original — What Happened
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Original — Risk if Unfixed
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Original — Remedy
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
High Priority #16V651000 Plain English
Component

AIR BAGS:FRONTAL

Manufacturer
General Motors LLC
What Happened
Your vehicle's air bag system has a computer that helps decide when to deploy the air bags and seat belt pretensioners in a crash. In some 2014-2017 models, the computer's software might think it's time for a test, and it won't deploy the air bags and seat belt pretensioners if you're in a crash.
Risk if Unfixed
If the air bags and seat belt pretensioners don't deploy in a crash, you and your front passenger could be at higher risk of serious injury. This is because you'll be left without critical protection in a potentially devastating collision.
Free Fix
Your dealer will simply update the computer's software to ensure the air bags and seat belt pretensioners work properly in an emergency. If the air bags have already deployed, they'll replace the computer. This repair is completely free, and you'll be notified when it's time to schedule the fix.
Show original NHTSA language
Original — What Happened
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Original — Risk if Unfixed
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Original — Remedy
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →

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