Component
BACK OVER PREVENTION:DISPLAY FUNCTION
Manufacturer
Volkswagen Group of America, Inc.
What Happened
The rearview camera display on your vehicle is an important safety feature that shows you what's behind your car when you're in reverse. In some 2021-2022 Audi models, a software glitch can cause the screen to show a blank or black image instead of the camera feed.
Risk if Unfixed
If the rearview camera display doesn't show you what's behind your vehicle, you could miss something or someone, increasing the risk of a crash.
Free Fix
Your Audi dealer will update the infotainment system software to fix the problem, and this repair is completely free. You should schedule the update as soon as you receive the recall notice.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi A8, RS7, RS6 Avant, RS5 Sportback, RS5 Coupe, Q8, Q7, Q5 Sportback, S4 Sedan, Q5, A7, A6, A6 Allroad, A5 Sportback, A5 Coupe, A5 Cabrioleet, A4 Sedan, A4 Allroad, E-Tron Sportback Quattro, SQ7, S5 Cabriolet, E-Tron Quattro, SQ8, SQ5 Sportback, SQ5, S8, S7, S6 Sedan, S5 Sportback, S5 Coupe, 2022 E-Tron GT, and 2021-2022 RSQ8 vehicles. Due to a software issue, a blank or black screen may be displayed instead of the rearview camera image when the vehicle is placed in reverse gear. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Original — Risk if Unfixed
A blank rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
Original — Remedy
Dealers will update the infotainment unit software, free of charge. Owner notification letters were mailed October 25, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Volkswagen's number for this recall is 91DZ.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →