Component
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Manufacturer
VOLKSWAGEN OF AMERICA, INC
What Happened
Your vehicle's owner's manual is missing important information about air bag safety. The manual doesn't tell you to keep objects away from the air bag on the instrument panel.
Risk if Unfixed
If you have objects in the way, they could cause injury to you or your passengers in a severe crash.
Free Fix
Volkswagen will send you a special insert to add to your owner's manual. You can install it yourself, or you can take it to a dealer to have it installed for you. This service is free.
Show original NHTSA language
Original — What Happened
VOLKSWAGEN IS RECALLING 18,500 MY 2009 ROUTAN VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." THE OWNER'S MANUAL WAS PRINTED WITHOUT THE FMVSS NO. 208 REQUIRED INFORMATION EXPLAINING THAT NO OBJECTS SHOULD BE PLACED OVER THE OR NEAR THE AIR BAG ON THE INSTRUMENT PANEL.
Original — Risk if Unfixed
ANY SUCH OBJECTS COULD CAUSE INJURY TO THE VEHICLE'S OCCUPANTS IN THE EVENT OF A CRASH SEVERE ENOUGH TO CAUSE THE AIR BAG TO INFLATE.
Original — Remedy
DEALERS WILL SEND AN OWNER'S MANUAL INSERT CONTAINING THE REQUIRED AIR BAG INFORMATION FOR OWNER INSTALLATION OR DEALERS WILL INSTALL IN THE EVENT THE OWNER PREFERS ASSISTANCE FROM THE DEALER. THE RECALL BEGAN ON JULY 31, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →