ID: #26V128000
MFR: Toyota Motor Engineering & Manufacturing
Component
SEATS:MID/REAR ASSEMBLY:RECLINER
What Happened
The recliner mechanism in your Highlander's second-row seat is what helps the seat back move up and down. In some 2021-2024 models, this part might not lock into place when you adjust the seat.
Risk if Unfixed
If the seat back recliner fails, it could not hold you in place during a crash, which could lead to serious injury.
Free Fix
Your Toyota dealer will replace the faulty return springs in the seat back recliner, at no cost to you. You'll get a notification letter when the fix is ready, and you should schedule the repair as soon as possible.