ID: #25V472000
MFR: Chrysler (FCA US, LLC)
SYSTEM_COMPONENT
SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT
EVENT_SUMMARY
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
RISK_ASSESSMENT
Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
RESOLUTION_PROTOCOL
Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.