ID: #25V392000
MFR: Volvo Car USA, LLC
SYSTEM_COMPONENT
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE:SOFTWARE
EVENT_SUMMARY
Your vehicle's power assist module, which helps with your brakes, has a software issue that can cause brake function to be lost while driving down a hill using a specific mode.
RISK_ASSESSMENT
If this happens, there's a higher risk of a crash, which can lead to injuries or damage to your vehicle and others.
RESOLUTION_PROTOCOL
Don't use 'B' Mode or 'One Pedal Drive' until the repair is done. The dealership will update the software for free, either over the air or in-person, and you'll be notified with a letter. You can also contact Volvo's customer service at 1-800-458-1552 for more information.