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Campaign 24V839000

Critical NHTSA Official Language
ID: #24V839000 MFR: General Motors, LLC

What This Recall Means

Component

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

What Happened
General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Express and GMC Savana vehicles. Incorrect software in the transmission control module (TCM) may result in harsh shifting, reduced power, unintended deceleration, rear wheel lockup, or cause the vehicle to move in an unintended direction.
Risk if Unfixed
Rear wheel lock-up or moving in an unintended direction can increase the risk of a crash.

How to Get This Fixed

Free Fix
Dealers will update the transmission control module software calibration, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact GM customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242471620.

Affected Vehicles

2023 CHEVROLET Express
2022 CHEVROLET Express

Is YOUR vehicle affected?

This page lists the models and model years named in NHTSA campaign #24V839000. Matching a model and year on this list does not prove an individual vehicle is affected — some vehicles in an affected model year are never part of the recall population. The authoritative way to know is a VIN check against NHTSA's own records.

Check My VIN — Free Official NHTSA recall lookup →