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NHTSA Recall #24V685000 — FORD Explorer HYBRID PROPULSION SYSTEM

Standard NHTSA Filing NHTSA Official Language
ID: #24V685000 MFR: Ford Motor Company

What This Recall Means

Component

HYBRID PROPULSION SYSTEM

What Happened
Ford Motor Company (Ford) is recalling certain 2024 Ford Explorer vehicles equipped with 3.3L Hybrid engines. The 12-Volt battery cable may chafe against the Belt-integrated Starter Generat (BiSG) and short circuit.
Risk if Unfixed
A short circuit increases the risk of a fire.

How to Get This Fixed

Free Fix
Dealers will install a tie strap between the battery cable and high voltage cable, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S61.
Show original NHTSA language

What happened

Ford Motor Company (Ford) is recalling certain 2024 Ford Explorer vehicles equipped with 3.3L Hybrid engines. The 12-Volt battery cable may chafe against the Belt-integrated Starter Generat (BiSG) and short circuit.

Risk if unfixed

A short circuit increases the risk of a fire.

Remedy

Dealers will install a tie strap between the battery cable and high voltage cable, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S61.

Original NHTSA model designations: FORD Explorer

Affected Vehicles

Arrange a free repair

Contact an authorized FORD dealer →

Is YOUR vehicle affected?

This page lists the models and model years named in NHTSA campaign #24V685000. Matching a model and year on this list does not prove an individual vehicle is affected — some vehicles in an affected model year are never part of the recall population. The authoritative way to know is a VIN check against NHTSA's own records.

Frequently Asked Questions

Is the 2024 FORD Explorer safe to drive?

This model year has 1 recorded safety recall. Model-level listings do not establish VIN-specific open recalls or whether this vehicle is safe to drive. Check your VIN and contact the manufacturer for recall instructions.

What is the HYBRID PROPULSION SYSTEM recall for the 2024 FORD Explorer? (Campaign #24V685000)

Ford Motor Company (Ford) is recalling certain 2024 Ford Explorer vehicles equipped with 3.3L Hybrid engines. The 12-Volt battery cable may chafe against the Belt-integrated Starter Generat (BiSG) and short circuit. A short circuit increases the risk of a fire. Dealers will install a tie strap between the battery cable and high voltage cable, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S61.