ID: #24V330000
MFR: Ford Motor Company
SYSTEM_COMPONENT
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
EVENT_SUMMARY
Your vehicle's Hybrid Powertrain Control Module (HPCM) software might need an update to prevent unexpected shifting into neutral while driving.
RISK_ASSESSMENT
If this happens, you could lose power while driving, which increases the risk of a crash.
RESOLUTION_PROTOCOL
Ford will update the HPCM software for free, and you should schedule an appointment with a dealership as soon as possible.