NHTSA Recall #24V225000 — MERCEDES-BENZ Sprinter ELECTRICAL SYSTEM
ModerateNHTSA Official Language
ID: #24V225000MFR: Daimler Vans USA, LLC
What This Recall Means
Component
ELECTRICAL SYSTEM:WIRING
What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. A 12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power.
Risk if Unfixed
An overheated ground connection can increase the risk of a fire, and a loss of drive power can increase the risk of a crash.
How to Get This Fixed
Free Fix
Dealers will inspect and repair the 12-Volt ground connection, as necessary free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HVERSL.
Show original NHTSA language
What happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. A 12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power.
Risk if unfixed
An overheated ground connection can increase the risk of a fire, and a loss of drive power can increase the risk of a crash.
Remedy
Dealers will inspect and repair the 12-Volt ground connection, as necessary free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HVERSL.
Original NHTSA model designations: MERCEDES-BENZ SPRINTER 2500, MERCEDES-BENZ SPRINTER 3500
This page lists the models and model years named in NHTSA campaign #24V225000.
Matching a model and year on this list does not prove an individual vehicle is
affected — some vehicles in an affected model year are never part of the recall population.
The authoritative way to know is a VIN check against NHTSA's own records.
This model year has 1 recorded safety recall. Model-level listings do not establish VIN-specific open recalls or whether this vehicle is safe to drive. Check your VIN and contact the manufacturer for recall instructions.
What is the ELECTRICAL SYSTEM:WIRING recall for the 2023 MERCEDES-BENZ Sprinter? (Campaign #24V225000)
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. A 12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power. An overheated ground connection can increase the risk of a fire, and a loss of drive power can increase the risk of a crash. Dealers will inspect and repair the 12-Volt ground connection, as necessary free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HVERSL.