NHTSA Recall #24V118000 — MERCEDES-BENZ GLS-Class POWER TRAIN
CriticalNHTSA Official Language
ID: #24V118000MFR: Mercedes-Benz USA, LLC
What This Recall Means
Component
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
What Happened
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2023 GLE 450 and GLS 450 vehicles. The transmission may not fully downshift in certain conditions, causing the engine to stall.
Risk if Unfixed
An engine stall increases the risk of a crash.
How to Get This Fixed
Free Fix
Dealers will update the transmission control unit software, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
Show original NHTSA language
What happened
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2023 GLE 450 and GLS 450 vehicles. The transmission may not fully downshift in certain conditions, causing the engine to stall.
Risk if unfixed
An engine stall increases the risk of a crash.
Remedy
Dealers will update the transmission control unit software, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
Original NHTSA model designations: MERCEDES-BENZ GLS450
This page lists the models and model years named in NHTSA campaign #24V118000.
Matching a model and year on this list does not prove an individual vehicle is
affected — some vehicles in an affected model year are never part of the recall population.
The authoritative way to know is a VIN check against NHTSA's own records.
Is the 2021 MERCEDES-BENZ GLS-Class safe to drive?
This model year has 1 recorded safety recall. Model-level listings do not establish VIN-specific open recalls or whether this vehicle is safe to drive. Check your VIN and contact the manufacturer for recall instructions.
What is the POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE recall for the 2021 MERCEDES-BENZ GLS-Class? (Campaign #24V118000)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2023 GLE 450 and GLS 450 vehicles. The transmission may not fully downshift in certain conditions, causing the engine to stall. An engine stall increases the risk of a crash. Dealers will update the transmission control unit software, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.