ID: #24V099000
MFR: Ford Motor Company
Component
SEAT BELTS:PRETENSIONER
What Happened
The seat belt pretensioner in your Expedition or Navigator is like a safety device that tightens the seat belt in a crash. In some 2018-2020 models, this device can accidentally deploy and lock the seat belt, making it hard to move the seat forward or backward.
Risk if Unfixed
If your seat belt gets stuck, it might not work properly in a crash, which could lead to serious injury.
Free Fix
Your Ford dealer will replace the faulty seat belt retractors and install an important tube if it's missing, all for free. You should schedule the repair as soon as possible, especially since you've already received the notification letter.