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NHTSA Recall #23V384000 — TOYOTA Corolla Cross ELECTRICAL SYSTEM

Moderate NHTSA Official Language
ID: #23V384000 MFR: Toyota Motor Engineering & Manufacturing

What This Recall Means

Component

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

What Happened
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safey Standard number 208, "Occupant Crash Protection."
Risk if Unfixed
An air bag that does not deploy as intended increases the risk of injury during a crash.

How to Get This Fixed

Free Fix
Dealers will inspect and replace the instrument panel, if necessary, free of charge. Owner notification letters are expected to be mailed July 10, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB04/23TA04.
Show original NHTSA language

What happened

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safey Standard number 208, "Occupant Crash Protection."

Risk if unfixed

An air bag that does not deploy as intended increases the risk of injury during a crash.

Remedy

Dealers will inspect and replace the instrument panel, if necessary, free of charge. Owner notification letters are expected to be mailed July 10, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB04/23TA04.

Original NHTSA model designations: TOYOTA Corolla Cross

Affected Vehicles

Arrange a free repair

Contact an authorized TOYOTA dealer →

Is YOUR vehicle affected?

This page lists the models and model years named in NHTSA campaign #23V384000. Matching a model and year on this list does not prove an individual vehicle is affected — some vehicles in an affected model year are never part of the recall population. The authoritative way to know is a VIN check against NHTSA's own records.

Frequently Asked Questions

Is the 2023 TOYOTA Corolla Cross safe to drive?

This model year has 1 recorded safety recall. Model-level listings do not establish VIN-specific open recalls or whether this vehicle is safe to drive. Check your VIN and contact the manufacturer for recall instructions.

What is the ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL recall for the 2023 TOYOTA Corolla Cross? (Campaign #23V384000)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safey Standard number 208, "Occupant Crash Protection." An air bag that does not deploy as intended increases the risk of injury during a crash. Dealers will inspect and replace the instrument panel, if necessary, free of charge. Owner notification letters are expected to be mailed July 10, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB04/23TA04.