#23V253000
BMW of North America, LLC
Component
SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT
What Happened
Your vehicle has a potential issue with the head restraints in the second-row seats. They might not lock properly in a crash, which could lead to injury.
Risk if Unfixed
If you're in a crash and the head restraint doesn't lock, you could get hurt more easily.
Free Fix
We'll inspect and replace the head restraints for free at a dealership, and we'll let you know when it's time to come in. You can also call BMW customer service at 1-800-525-7417 for more information.