ID: #23V244000
MFR: Tesla, Inc.
SYSTEM_COMPONENT
BACK OVER PREVENTION
EVENT_SUMMARY
Your 2023 Model X may have a weak camera signal that affects the rearview display while in reverse gear, which doesn't meet safety standards.
RISK_ASSESSMENT
If the rearview image doesn't display while reversing, you may not see what's behind your vehicle, increasing the risk of a crash or injury.
RESOLUTION_PROTOCOL
Tesla will send a free software update to your vehicle to fix the issue, and it's already been done for all affected vehicles. If you have any questions, you can contact Tesla customer service at 1-877-798-3752.