ID: #23V001000
MFR: Volvo Car USA, LLC
SYSTEM_COMPONENT
STEERING
EVENT_SUMMARY
Your vehicle may have a problem with the steering gear assembly, where two screws were possibly installed on top of each other, which could cause a screw to fall into the gearbox housing.
RISK_ASSESSMENT
If a screw gets stuck in the gearbox housing, it could cause your steering wheel to lock up, increasing the risk of a crash.
RESOLUTION_PROTOCOL
You'll get a free replacement of the steering gear at a dealership, and you'll be notified by mail starting March 1, 2023. If you have any questions, you can call Volvo Car's customer service at 1-800-458-1552 or reference recall number R10213.