ID: #22V248000
MFR: Chrysler (FCA US, LLC)
SYSTEM_COMPONENT
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
EVENT_SUMMARY
Your Jeep Compass has a problem with the front seat head restraints. They weren't welded properly, which means they might not protect you in a crash.
RISK_ASSESSMENT
If you're in a crash, the head restraints might not work as they should, and you could get hurt.
RESOLUTION_PROTOCOL
We'll replace both front seat head restraints for free, and we've already sent you a letter with instructions on how to schedule the fix. You can also call us at 1-800-853-1403 to get started.