NHTSA Recall #22V099000 — MERCEDES-BENZ Metris BACK OVER PREVENTION
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What happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
Risk if unfixed
A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.
Original NHTSA model designations: MERCEDES-BENZ METRIS
Affected Vehicles
Arrange a free repair
Contact an authorized MERCEDES-BENZ dealer →Is YOUR vehicle affected?
This page lists the models and model years named in NHTSA campaign #22V099000. Matching a model and year on this list does not prove an individual vehicle is affected — some vehicles in an affected model year are never part of the recall population. The authoritative way to know is a VIN check against NHTSA's own records.
Frequently Asked Questions
Is the 2018 MERCEDES-BENZ Metris safe to drive?
This model year has 1 recorded safety recall. Model-level listings do not establish VIN-specific open recalls or whether this vehicle is safe to drive. Check your VIN and contact the manufacturer for recall instructions.
What is the BACK OVER PREVENTION: SENSING SYSTEM: CAMERA recall for the 2018 MERCEDES-BENZ Metris? (Campaign #22V099000)
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze. A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash. Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.