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NHTSA Recall #22V099000 — MERCEDES-BENZ Metris BACK OVER PREVENTION

Standard NHTSA Filing NHTSA Official Language
ID: #22V099000 MFR: Daimler Vans USA, LLC

What This Recall Means

Component

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
Risk if Unfixed
A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.

How to Get This Fixed

Free Fix
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.
Show original NHTSA language

What happened

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.

Risk if unfixed

A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.

Original NHTSA model designations: MERCEDES-BENZ METRIS

Affected Vehicles

Arrange a free repair

Contact an authorized MERCEDES-BENZ dealer →

Is YOUR vehicle affected?

This page lists the models and model years named in NHTSA campaign #22V099000. Matching a model and year on this list does not prove an individual vehicle is affected — some vehicles in an affected model year are never part of the recall population. The authoritative way to know is a VIN check against NHTSA's own records.

Frequently Asked Questions

Is the 2018 MERCEDES-BENZ Metris safe to drive?

This model year has 1 recorded safety recall. Model-level listings do not establish VIN-specific open recalls or whether this vehicle is safe to drive. Check your VIN and contact the manufacturer for recall instructions.

What is the BACK OVER PREVENTION: SENSING SYSTEM: CAMERA recall for the 2018 MERCEDES-BENZ Metris? (Campaign #22V099000)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze. A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash. Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.