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Campaign 21V852000

Critical Plain English
ID: #21V852000 MFR: Volkswagen Group of America, Inc.

What This Recall Means

Component

STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

What Happened
Your vehicle's steering gear, which helps you control the direction of your car, might have a problem with a small part called a drive bushing. This part isn't assembled correctly or is missing, which could lead to a loss of steering control.
Risk if Unfixed
If your steering control is lost, you may not be able to steer your vehicle safely, which could cause a crash and potentially harm you or others.

How to Get This Fixed

Free Fix
Volkswagen will replace the steering gear for free. They'll do this at a dealership, and you don't have to pay a thing. You should contact them at 1-800-893-5298 to schedule an appointment.

Affected Vehicles

Is YOUR vehicle affected?

This page lists the models and model years named in NHTSA campaign #21V852000. Matching a model and year on this list does not prove an individual vehicle is affected — some vehicles in an affected model year are never part of the recall population. The authoritative way to know is a VIN check against NHTSA's own records.