ID: #21V835000
MFR: Tesla, Inc.
SYSTEM_COMPONENT
SUSPENSION:CRITICAL FASTENERS
EVENT_SUMMARY
Your 2020-2021 Model Y or 2019-2021 Model 3 vehicle has a potential issue with the fasteners that hold the front suspension in place. These fasteners might come loose and cause a safety problem.
RISK_ASSESSMENT
If the fasteners loosen, the suspension part could break, which might cause your vehicle to handle unevenly or even make it harder to steer, increasing the risk of an accident.
RESOLUTION_PROTOCOL
You should take your vehicle to a Tesla Service center, where they will tighten or replace the fasteners for free. They will also notify you in writing with a letter, and you can contact them at 1-877-798-3752 for more information, reference number SB-21-31-003.