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NHTSA Recall #21V789000 — MERCEDES-BENZ S-Class AIR BAGS

High Priority NHTSA Official Language
ID: #21V789000 MFR: Mercedes-Benz USA, LLC

What This Recall Means

Component

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

What Happened
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 S500, S580, and Maybach S580 vehicles. The air bag control unit software may deactivate the occupant recognition control unit, resulting in a deactivated front passenger air bag.
Risk if Unfixed
A deactivated passenger air bag increases the risk of injury during a crash.

How to Get This Fixed

Free Fix
Dealers will update the air bag control unit software, free of charge. Owner notification letters were mailed December 1, 2021. MBUSA's number for this recall is 2021100010. Owners may contact MBUSA customer service at 1-800-367-6372.
Show original NHTSA language

What happened

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 S500, S580, and Maybach S580 vehicles. The air bag control unit software may deactivate the occupant recognition control unit, resulting in a deactivated front passenger air bag.

Risk if unfixed

A deactivated passenger air bag increases the risk of injury during a crash.

Remedy

Dealers will update the air bag control unit software, free of charge. Owner notification letters were mailed December 1, 2021. MBUSA's number for this recall is 2021100010. Owners may contact MBUSA customer service at 1-800-367-6372.

Original NHTSA model designations: MERCEDES-BENZ S500, MERCEDES-BENZ S580

Affected Vehicles

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Is YOUR vehicle affected?

This page lists the models and model years named in NHTSA campaign #21V789000. Matching a model and year on this list does not prove an individual vehicle is affected — some vehicles in an affected model year are never part of the recall population. The authoritative way to know is a VIN check against NHTSA's own records.

Frequently Asked Questions

Is the 2021 MERCEDES-BENZ S-Class safe to drive?

This model year has 1 recorded safety recall. Model-level listings do not establish VIN-specific open recalls or whether this vehicle is safe to drive. Check your VIN and contact the manufacturer for recall instructions.

What is the AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER recall for the 2021 MERCEDES-BENZ S-Class? (Campaign #21V789000)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 S500, S580, and Maybach S580 vehicles. The air bag control unit software may deactivate the occupant recognition control unit, resulting in a deactivated front passenger air bag. A deactivated passenger air bag increases the risk of injury during a crash. Dealers will update the air bag control unit software, free of charge. Owner notification letters were mailed December 1, 2021. MBUSA's number for this recall is 2021100010. Owners may contact MBUSA customer service at 1-800-367-6372.