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CAMPAIGN_21V734000

CRITICAL_RISK Simplified FILED: 2021-09-22
ID: #21V734000 MFR: Toyota Motor Engineering & Manufacturing
SYSTEM_COMPONENT

ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

EVENT_SUMMARY
There's a software issue with the computer that controls your hybrid system, which might make the car stop moving if it thinks there's a problem.
RISK_ASSESSMENT
If your car's hybrid system shuts down, you could lose control or be unable to stop safely, which increases the risk of a crash.
RESOLUTION_PROTOCOL
Toyota will update the computer software for free, so schedule an appointment with the dealership to get your car fixed.

AFFECTED_VEHICLE_LOG