Skip to main content

NHTSA Recall #21V638000 — MERCEDES-BENZ C-Class AIR BAGS

High Priority NHTSA Official Language
ID: #21V638000 MFR: Mercedes-Benz USA, LLC

What This Recall Means

Component

AIR BAGS:FRONTAL

What Happened
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.
Risk if Unfixed
An incorrect air bag may not function properly in a crash, increasing the risk of injury.

How to Get This Fixed

Free Fix
Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Show original NHTSA language

What happened

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.

Risk if unfixed

An incorrect air bag may not function properly in a crash, increasing the risk of injury.

Remedy

Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Original NHTSA model designations: MERCEDES-BENZ C350, MERCEDES-BENZ E350

Affected Vehicles

2015 MERCEDES-BENZ C-Class
2014 MERCEDES-BENZ E-Class
2014 MERCEDES-BENZ C-Class
2013 MERCEDES-BENZ C-Class
2013 MERCEDES-BENZ E-Class
2012 MERCEDES-BENZ C-Class
2012 MERCEDES-BENZ E-Class
2011 MERCEDES-BENZ E-Class

Arrange a free repair

Contact an authorized MERCEDES-BENZ dealer →

Is YOUR vehicle affected?

This page lists the models and model years named in NHTSA campaign #21V638000. Matching a model and year on this list does not prove an individual vehicle is affected — some vehicles in an affected model year are never part of the recall population. The authoritative way to know is a VIN check against NHTSA's own records.

Check My VIN — Free Official NHTSA recall lookup →

Frequently Asked Questions

Is the 2015 MERCEDES-BENZ C-Class safe to drive?

This model year has 1 recorded safety recall. Model-level listings do not establish VIN-specific open recalls or whether this vehicle is safe to drive. Check your VIN and contact the manufacturer for recall instructions.

What is the AIR BAGS:FRONTAL recall for the 2015 MERCEDES-BENZ C-Class? (Campaign #21V638000)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair. An incorrect air bag may not function properly in a crash, increasing the risk of injury. Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.