NHTSA Recall #21V197000 — MERCEDES-BENZ S-Class STRUCTURE

Standard NHTSA Filing NHTSA Official Language 2021-03-19

What This Recall Means

Component

STRUCTURE:BODY:ROOF AND PILLARS

What Happened

Risk if Unfixed

The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

How to Get This Fixed

Free Fix

Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Show original NHTSA language

What happened

Risk if unfixed

The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy

Original NHTSA model designations: MERCEDES-BENZ S560, MERCEDES-BENZ CLA250, MERCEDES-BENZ C300, MERCEDES-BENZ S550, MERCEDES-BENZ GLC300, MERCEDES-BENZ C450, MERCEDES-BENZ S600, MERCEDES-BENZ GLE450, MERCEDES-BENZ C400

Affected Vehicles

2019 MERCEDES-BENZ S-Class

2018 MERCEDES-BENZ S-Class

2017 MERCEDES-BENZ CLA-Class

2017 MERCEDES-BENZ C-Class

2017 MERCEDES-BENZ S-Class

2017 MERCEDES-BENZ GLC-Class

2016 MERCEDES-BENZ CLA-Class

2016 MERCEDES-BENZ C-Class

2016 MERCEDES-BENZ S-Class

2016 MERCEDES-BENZ GLC-Class

2016 MERCEDES-BENZ GLE-Class

2015 MERCEDES-BENZ CLA-Class

2015 MERCEDES-BENZ C-Class

2015 MERCEDES-BENZ S-Class

2014 MERCEDES-BENZ CLA-Class

2014 MERCEDES-BENZ S-Class

Arrange a free repair

Contact an authorized MERCEDES-BENZ dealer →

Is YOUR vehicle affected?

This page lists the models and model years named in NHTSA campaign #21V197000. Matching a model and year on this list does not prove an individual vehicle is affected — some vehicles in an affected model year are never part of the recall population. The authoritative way to know is a VIN check against NHTSA's own records.

Check My VIN — Free Official NHTSA recall lookup →

Frequently Asked Questions

Is the 2019 MERCEDES-BENZ S-Class safe to drive?

This model year has 1 recorded safety recall. Model-level listings do not establish VIN-specific open recalls or whether this vehicle is safe to drive. Check your VIN and contact the manufacturer for recall instructions.

What is the STRUCTURE:BODY:ROOF AND PILLARS recall for the 2019 MERCEDES-BENZ S-Class? (Campaign #21V197000)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair. The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash. Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.