ID: #20V633000
MFR: Toyota Motor Engineering & Manufacturing
SYSTEM_COMPONENT
AIR BAGS
EVENT_SUMMARY
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander and Highlander hybrid vehicles. Incorrect seat trim covers on one or both of the front seats can prevent the seat-mounted side air bag from deploying properly.
RISK_ASSESSMENT
Improper deployment of the seat-mounted side air bag increases the risk of injury in the event of a crash.
RESOLUTION_PROTOCOL
Toyota will notify owners, and dealers will inspect the front seats and replace the seat trim covers as necessary, free of charge. The recall began December 11, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB14 / 20TA14.