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NHTSA Recall #20V298000 — MERCEDES-BENZ C-Class AIR BAGS

High Priority NHTSA Official Language
ID: #20V298000 MFR: Mercedes-Benz USA, LLC.

What This Recall Means

Component

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

What Happened
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012 C250, C250 Coupe, C300, C350, C350 Coupe, C63 AMG, and C63 AMG Coupe vehicles equipped with a front passenger air bag assembly replaced under a prior recall. An incorrect replacement front passenger air bag may have been installed.
Risk if Unfixed
An incorrect passenger air bag may not provide adequate protection, increasing the risk of injury in the event of a crash.

How to Get This Fixed

Free Fix
MBUSA will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060011.
Show original NHTSA language

What happened

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012 C250, C250 Coupe, C300, C350, C350 Coupe, C63 AMG, and C63 AMG Coupe vehicles equipped with a front passenger air bag assembly replaced under a prior recall. An incorrect replacement front passenger air bag may have been installed.

Risk if unfixed

An incorrect passenger air bag may not provide adequate protection, increasing the risk of injury in the event of a crash.

Remedy

MBUSA will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060011.

Original NHTSA model designations: MERCEDES-BENZ C350

Affected Vehicles

2012 MERCEDES-BENZ C-Class

Arrange a free repair

Contact an authorized MERCEDES-BENZ dealer →

Is YOUR vehicle affected?

This page lists the models and model years named in NHTSA campaign #20V298000. Matching a model and year on this list does not prove an individual vehicle is affected — some vehicles in an affected model year are never part of the recall population. The authoritative way to know is a VIN check against NHTSA's own records.

Check My VIN — Free Official NHTSA recall lookup →

Frequently Asked Questions

Is the 2012 MERCEDES-BENZ C-Class safe to drive?

This model year has 1 recorded safety recall. Model-level listings do not establish VIN-specific open recalls or whether this vehicle is safe to drive. Check your VIN and contact the manufacturer for recall instructions.

What is the AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE recall for the 2012 MERCEDES-BENZ C-Class? (Campaign #20V298000)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012 C250, C250 Coupe, C300, C350, C350 Coupe, C63 AMG, and C63 AMG Coupe vehicles equipped with a front passenger air bag assembly replaced under a prior recall. An incorrect replacement front passenger air bag may have been installed. An incorrect passenger air bag may not provide adequate protection, increasing the risk of injury in the event of a crash. MBUSA will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060011.