Is the 2020 RAM 2500 safe to drive?

The 2020 RAM 2500 has 1 open safety recall. While the vehicle may still be driven, owners should contact an authorized dealership to schedule free repairs for any outstanding recalls. Some recalls, especially those classified as critical or high severity, may pose significant safety risks.

What is the STRUCTURE recall for the 2020 RAM 2500? (Campaign #20V207000)

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use. A bed step that unexpectedly fails while in use increases the risk of injury to the user. Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.

NHTSA Campaign 20V207000 Recall Details

Component

STRUCTURE

What Happened

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.

Risk if Unfixed

A bed step that unexpectedly fails while in use increases the risk of injury to the user.

Free Fix

Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.

Campaign 20V207000

STRUCTURE

Affected Vehicles