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NHTSA Recall #20V109000 — MERCEDES-BENZ Sprinter STEERING

Critical NHTSA Official Language
ID: #20V109000 MFR: Daimler Vans USA, LLC

What This Recall Means

Component

STEERING

What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The screws that secure the intermediate bearing of the steering spindle may not have been properly tightened, potentially causing the screws to loosen and detach.
Risk if Unfixed
If the screws detach, the driver may have difficulty steering the vehicle, increasing the risk of a crash.

How to Get This Fixed

Free Fix
DVUSA will notify owners, and dealers will replace and properly tighten the steering spindle intermediate bearing screws, free of charge. The recall began April 13, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHLENK.
Show original NHTSA language

What happened

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The screws that secure the intermediate bearing of the steering spindle may not have been properly tightened, potentially causing the screws to loosen and detach.

Risk if unfixed

If the screws detach, the driver may have difficulty steering the vehicle, increasing the risk of a crash.

Remedy

DVUSA will notify owners, and dealers will replace and properly tighten the steering spindle intermediate bearing screws, free of charge. The recall began April 13, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHLENK.

Original NHTSA model designations: MERCEDES-BENZ SPRINTER 2500, MERCEDES-BENZ SPRINTER 3500, FREIGHTLINER SPRINTER 2500, FREIGHTLINER SPRINTER 3500

Affected Vehicles

Arrange a free repair

Contact an authorized MERCEDES-BENZ dealer →

Is YOUR vehicle affected?

This page lists the models and model years named in NHTSA campaign #20V109000. Matching a model and year on this list does not prove an individual vehicle is affected — some vehicles in an affected model year are never part of the recall population. The authoritative way to know is a VIN check against NHTSA's own records.

Frequently Asked Questions

Is the 2019 MERCEDES-BENZ Sprinter safe to drive?

This model year has 1 recorded safety recall. Model-level listings do not establish VIN-specific open recalls or whether this vehicle is safe to drive. Check your VIN and contact the manufacturer for recall instructions.

What is the STEERING recall for the 2019 MERCEDES-BENZ Sprinter? (Campaign #20V109000)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The screws that secure the intermediate bearing of the steering spindle may not have been properly tightened, potentially causing the screws to loosen and detach. If the screws detach, the driver may have difficulty steering the vehicle, increasing the risk of a crash. DVUSA will notify owners, and dealers will replace and properly tighten the steering spindle intermediate bearing screws, free of charge. The recall began April 13, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHLENK.